4 Companies Offering Great Customer Service
One of the things I really love about Telus is their commitment to customer service. They feel great customer service starts from the ground up and they’ve made a commitment to telling Canadians they need to Expect More from their telcom providers. Today I’m sharing a couple other great customer experience stories from other companies putting customers first. Little Burgundy – Broken Boots Near the end of summer I purchased a killer pair of boots designed by Jeffrey Campbell from littleburgundyshoes.com. I’ve been wearing them regularly but recently the cool cut-out heels broke. I didn’t want get stuck on the phone ringing customer service so I sent a tweet with some photos to @LittleBurgundy and they replied within about 30 minutes. It took about 5 min to fin d a new pair of booth in store and the return was easy. I really love when a company is socially connect and able to help their customers over Twitter. Nice work guys! Now I will check out the sales and probably buy more. 🙂 @LittleBurgundy hi guys, @JCshoes I ordered <2 mo ago broke this week. Both of them! Can you help!? ?? pic.twitter.com/eiXtpAEHnK — CASiE STEWART (@casiestewart) October 21, 2015 Go Daddy – Server Upgrade I’ve been with GoDaddy for my website hosting since switching over to WordPress from Blogger.com years ago. I’ve had nothing but great customer service from their team. I’ve had them renew my domain (until 2022!) help with a hacking situation (on the 1st day of TIFF!) and more recently with a server upgrade. GoDaddy recently changed their hosting and the plan I was on no longer had analytics. As a blogger and online business owner, the stats are important to me. I had considered switching to another host when their help team offered to look into my situation. Instead…
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