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Casie October 26, 2015 LIFE

4 Companies Offering Great Customer Service

One of the things I really love about Telus is their commitment to customer service. They feel great customer service starts from the ground up and they’ve made a commitment to telling Canadians they need to Expect More from their telcom providers. Today I’m sharing a couple other great customer experience stories from other companies putting customers first. Little Burgundy – Broken Boots Near the end of summer I purchased a killer pair of boots designed by Jeffrey Campbell from littleburgundyshoes.com. I’ve been wearing them regularly but recently the cool cut-out heels broke. I didn’t want get stuck on the phone ringing customer service so I sent a tweet with some photos to @LittleBurgundy and they replied within about 30 minutes. It took about 5 min to fin d a new pair of booth in store and the return was easy. I really love when a company is socially connect and able to help their customers over Twitter. Nice work guys! Now I will check out the sales and probably buy more. 🙂 @LittleBurgundy hi guys, @JCshoes I ordered <2 mo ago broke this week. Both of them! Can you help!? ?? pic.twitter.com/eiXtpAEHnK — CASiE STEWART (@casiestewart) October 21, 2015 Go Daddy – Server Upgrade I’ve been with GoDaddy for my website hosting since switching over to WordPress from Blogger.com years ago. I’ve had nothing but great customer service from their team. I’ve had them renew my domain (until 2022!) help with a hacking situation (on the 1st day of TIFF!) and more recently with a server upgrade. GoDaddy recently changed their hosting and the plan I was on no longer had analytics. As a blogger and online business owner, the stats are important to me. I had considered switching to another host when their help team offered to look into my situation. Instead…

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This Is My Life | Yesterday Felt Like a Day and a Half

Yesterday was an action packed day that started with me picking up this beautiful new pink iPhone 6s. THANK you Telus! I was due to get a new phone and my old iPhone 6 has been cracked for at LEAST a month. I’ve been using my new Samsung tablet heaps for drawing lately and totally love it. Spent a couple hours at the office before heading to Roy Thompson Hall for a private sit down with with the Indigo Girls. This was the first in a new series of events called HALLer w/ eOne Music and Roy Thompson Hall & Massey Hall. It was pretty rad! How do you even find words for a moment like this? @Indigo_Girls up close @roythomsonhall #HALLer pic.twitter.com/0eFgF1Efk6 — Louise Gleeson (@louisegleeson) October 21, 2015 Next was a SS16 fashion preview with Swarovski at the Four Seasons then a foodie event with Elle Cuisine catering. This week has been awesome and I’ve got 4 things to go to tonight. Tomorrow night is no exception, Sean and I are hitting up Buffer Fest’s opening night gala. Buffer is a YouTube festival. Stopped by @FourSeasons to preview @swarovski SS16. Some real beauties! #seaofsparkle pic.twitter.com/3GWPE486PU — CASiE STEWART (@casiestewart) October 21, 2015 Hi @ElleCuisineTO, this gnocchi is fantastic. Thank you! pic.twitter.com/ChP5POHKQh — CASiE STEWART (@casiestewart) October 21, 2015 Tonight I’m heading to fashion week and wearing an outfit similar to this but different designed by Rachel Sin. My outfit is from her SS16 collection. Never a dull moment! Look what came in the mail today! This is amazing. I can’t wait to take it home! [vine id=”eVei3EgWxVI”] Been colouring my hair all week with these fun little Dippity Do chalks. Today’s colour is violet! Ok, I’m running behind, and have spent too much time on the internet once again!…

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SiriusXM’s Canada Laughs & The Todd Show Shapiro Show

Hola! Man, it is HOT today. I was out and about, stopped by a cafe in Liberty Village to a break from the heat. I love this weather but when you need to get around the city and you’re carrying things and sweating and dripping, you just wanna go home/jump in a lake/pool/cold shower. Yesterday I was back at SiriusXM on the Todd Shapiro Show. You can download the podcast in iTunes or listen here (yesterday’s ep will be up tomorrow). Heading back to the SiriusXM studio now for today’s show. I’m not sure who guests are but it will without a doubt, be funny, Brian @redban is live on #SiriusXM 168 with @iamToddyTickles @RoddyColmer @Boomer_Phillips & @casiestewart. @canadalaughs — Todd Shapiro Show (@ToddShapiroShow) August 18, 2015 Baby love me cause I’m playing on the radio… Met with Telus today to go over events and things for the next few months. Lots coming up! Excited to share. Check out my beautiful Ted Baker iPhone case. I love it. I had a different Ted Baker case before today and they’re my fav ones I’ve ever had. Thanks Telus! You can find this one and the others at any Telus store. A photo posted by C A S I E S T E W A R T (@casiestewart) on Aug 19, 2015 at 12:08pm PDT CASIE

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After 5 Years, We’re Taking Our Relationship Next Level…

It’s with great pride I announce my official Ambassadorship with Telus! Over the past five years I’ve worked with Telus on a number of things (see here) and they’ve helped me out with service, covered roaming, and been there every single time I’ve lost/destroyed my phone. This week they announced #TeamTelus, 15 hand selected bloggers from across the country. “The Team TELUS line up stars 15 awesome, interesting, smart, creative, down-to-earth, caring and stylish personalities from across the country. To recognize Team TELUS for their support, we are providing them with mobile (and in B.C. and Alberta, Optik TV) service, devices, VIP access to events and reader giveaways.” Read more about TeamTelus here and get to know the rest of the group! Tonight we’re all celebrating our awesomeness at TELUS HQ in Toronto. Earlier today a couple of my Telus peeps showed up with a HUGE box of goodies to welcome me to the team. My welcome box was picked specially for me and includes a few things they knew I’d love including a new Ted Baker iPhone case (my brands are colliding!), Kate Spade portable charger (fashion + tech together), selfie stick (obvious one there!), a gold Shine fitness/sleep tracker (wearables!), a Bluetooth speaker, chocolates, and a Shoppers gift card. I’m really happy to make it official after working together since 2010. My first EVER mobile phone was with Telus back in the 90’s when they were Clearnet. I’m excited to see what fun adventures and things I’ll be covering with the team this year. Check out the rest of TEAM TELUS here. TIME TO CELEBRATE! CASIE

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Photo Diary: New Hair, New Boots, Boats, Babes, Champagne, Rain

This week was a busy one. Not like ‘fake busy’, I mean I was full on running from one thing to the next every single day. I directed something Monday that was the 2nd day of shooting for a campaign. When we wrapped around 6pm, I went back to the 1188 office then over to RAINA+WILSON studio to celebrate the Globe Style Summer Issue. It was only Monday but I was ready to wind down with a cocktail. Grey Goose was sponsoring and they had grapefruit juice, my fav. 416 Snack Bar was catering and the food was A+ too. We were treated to a small private show by Calvin Love. The style issue comes out TODAY, Friday, June 12th. You can download it for FREE from iTunes right here. Tuesday was rainy and my hair was a mess. I find it much easier to work and concentrate when it’s rainy out. When the sun is shining I wanna shut my computer and play outside. You know what I mean? I went to the Stage TEN office on Tuesday night for a live Pet Skills show. It’s the world’s first live, interactive, web show! I’ll be sharing more about my involvement with Stage TEN soon. The lower East side of Toronto is quite pretty, especially driving over this bridge when the sun is setting. It was almost 8pm here. The bridge says ‘This river I step in is not the river I stand in’. It means the water is always changing, no river is ever the same. Think about it. Read more about it here. Working together has been quite fun lately. I enjoy the morning drive and singing along to the radio. Dylan and Sean dressed the same this week. So cute. Really hoping we can get our car out for a drive soon. We’ve had…

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Montreal | Hi-Speed Blogging in the Sunshine at 90MPH

This week was a busy one and I’m looking forward to a nice sleep at the Fairmont Montreal tonight. We’re on the train heading to Montreal for Nuit Blanche and thanks to Montreal Tourism. Remember that contest I entered and a bunch of you guys helped me fill the train? I didn’t win the contest but they invited me to come along for the ride and experience Nuit Blanche Montreal. Bae working away, looking all cute. Earlier this week I was working form the new 1188 Films office and dressed the place up with some spring flowers. There’s 8 days until daylight savings, if you;re counting down like me. This is the before face of going through the worst pain I have felt in my entire life. I’ve been having high blood pressure along with those chest pains I mentioned so I’m unable to take my old contraceptive and got a IUD. I wasn’t expecting it to be so painful and felt nauseous after, it was brutal. Good thing it’s a five year plan. I’m thankful my doc was so lovely and took great care. Lucky for me, House of Cards is BACk so we binged a couple episodes last night while I was in recovery. Much better today and back to my regular bouncy self. Claire Underwood, I love you. Maybe I should keep short hair? This internal ‘cut it or grow it’ battle never ends. We’re on the train for 4 hours, currently going aboout 90MPH. I’m glad to have NextIssue and will be reading magazines once I hit publish. I’ve been reading magazines I never used to buy since I’ve got them all at my fingertips now (Nylon, More, Condé Nast Traveller, Dwell). This cover of Vanity Fair is awkward, no? Loving the images in Condé Nast Traveller. Makes me want to just…

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Valentines Day Gift Guide for Your Love (or Yourself!)

I don’t usually do gift guides but I really like Valentines Day and it’s an excuse to treat yourself/someone you love. I know it’s a Hallmark holiday, but I don’t care! I adore all the hearts in store windows, the pink and red all around. I’m all about spreading the love! I love the idea of treating yourself (or your loved one). Even if the gifts are expensive (like the ones found at https://giftunicorn.com/1000-dollars/), it’s nice knowing that someone was happy to spend all that money on you and treat you to something really nice. All the things below make great gifts for you and/or someone you love. Ladies, send this post to your boyfriends. Ted Baker Accessories Ted Baker has a quite the sale on right now and there’s some great things for both men and ladies, especially accessories. If you’re in Toronto there’s locations at Yorkdale and Eaton Centre. I have the ARBA faux fur neck collar below in black. It’s super warm and goes with everything. Marble for Your Gadgets Now sure how I forgot to add this first round, anyhoo, updated the post to include a few more things. These Marble accessories for your gadgets are sure to warm the hearts of anyone attached to their phone/iPad/computer. You can get a soft skin for your iPad, laptop, Android, XBox, Kindle, or a hard case for your iPhone 6 (or 5!). Order online at nuvango.com/casiestewart and if you’re in Toronto use ‘GTAskins’ for a discount. Clarisonic and/or Amopé from Shoppers Drug Mart I have never in my adult life had softer, more clear skin than I do now that I’ve been using a Clarisonic. I was given one in November last year and have used it almost everyday since. It’s great for evening skin tone, brightening complexion,…

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Tech | Oculus, Wearables, and My Connected Life

One of 1188’s latest ventures is Occupied VR and last night they were on ETalk! Ben Mulroney tried the experience they designed for David Cronenberg’s Body Mind Change. (You might remember me taking part in Body Mind Change last year.) The Rift Teaser launches on the 24th of November. I tried it at the office and it was intense. It’s amazing how immersive Oculus is when you’re tapped into sight and sound. It totally freaked me out, I jumped up out my seat and screamed! Later this week I’m attending the monthly We Are Wearables meet up at MaRS Discovery District. There’s still a few tickets if you’d like to join! (Free) There’s a Smartwatch Panel w/Motorola & TELUS with a discussion on Nielsen’s recent Connected Life survey on Canadian Trends in wearables and wearable consumers. I was really into social media before it hit the mainstream and I’m really into wearables lately. Sometimes it’s hard to believe how huge social media has become, I can only imagine the impact wearable technology will have on us over the next five years. I want to know and learn as much as I can! I’ve been thinking about how connected I am to the internet and it’s rare I go 15 5minutes without my phone having a notification, checking email, or taking a photo. I was working away and my battery died this morning and to be honest, I was so productive for that period of time! Techlogy makes us more productive and distracts us all the same. I’ve got lots to get done today so here’s to productivity! It may be freezing cold outside (if you are in NA) but try not to let it get you down. Put on all your winter warmies and greet the day with a smile. <3 CASIE

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Events | No Good Woman Left Behind

Last week I told you an awesome story about how Telus went out of their way to do something awesome for one of their longest standing customers, Ramona. See that story here. This week, they are sponsoring a story on my blog for me to highlight someone in my community. I’ll be donating the money earned from this post to the story I’m about to share. I’ve picked a friend who has contributed to the Toronto tech & social community for years, graced the stage with her burlesque skills, and recently displayed the utmost strength as she was recently diagnosed with Cancer. I’d like you to meet Carolyn Van. Carolyn is a 28 year old young woman, born & raised downtown Toronto. She loves spending time in dance studios, tweeting & talking about technology and sharingher love for design. She’s an educator, entrepreneur, innovator and all around amazing human. In mid-March 2014, Carolyn was diagnosed with Lymphoma Cancer. I can only imagine what it would be like for a woman who is so busy working, teaching, speaking, and making the world a better place, to have Cancer disrupt her mojo. I’m impressed with Carolyn’s ability to remain positive and share her story. She’s been documenting her ups and downs on her blog “Cancer Chose The Wrong Woman to F%$! With“. I’ve known Carolyn for a few years and two years ago we were part of the Army of Sass with the fine ladies below (and my sister!). Run by Carla Catherwood, the Army of Sass is a burlesque troupe empowering women to put on their high heels, share their high hopes, and bust a move on stage. We had so much fun! We performed in December 2012 at the Mod Club for 2 nights to a totally sold venue each night. It was a an amazing bonding experience for…

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WMCFW: Here’s How I Prepped for A Busy Week!

I had a lovely and relaxing weekend. Went to Screemers on Friday night for a good scare and spent Saturday afternoon at Hammam Spa. I’ve gone there a few times lately as a way to treat myself to some relaxation. this time I went a little early to relax in the steam room before my full body mud wrap. My skin felt like silk after! Thank you Hammam Spa for this little gift bag! I had tweeted them the day before about the 20% Stylicity discount (available now!) and they left me some goodies. Oh how I love the Internet! This little pink makeup bag is from Ted Baker London and I keep it in my purse to freshen up my look since I often head to events right after work. In it are always a few of my fav things: Essence Nailpolish – dries fast! Essence mascara – not expensive but great volume Rescue Remedy – if you have anxiety, this stuff is for you! Elizabeth Grant blue stick for redness – this stuff is great! Burts Bees – staple! Elizabeth Grant dark circle concealer Dermologica Age Smart primer & tinted moisturizer – both with SPF Moroccanoil Moisturizer stays at home but it’s great and smells wonderful I recieved a few things in the mail this week to get me ready for Fashion Week. A new toothbrush from Phillips and a whitening pen. I take really good care of my teeth so these were a treat! In other news, I was in an electric toothbrush commercial when I was 16. It aired in the USA, the kind you’ll see many a Dentist in Manchester and other dentists and surgeries within the US of A fully endorse and say they can be the best for your oral hygiene. These D.…

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FASHION Magazine feature: Social Media Star

Yesterday FASHION Magazine published an interview they did with me this week. It’s the first in their new series on stylish movers and shakers leading the pack in the world of social media. It can be really challenging to make a splash in the world of social media. One of the hardest hunting grounds is definitely instagram. Although an instagram like bot can help you massively in this department. In fact, some bots are able to help you increase the number of followers you have too. This is definitely something you might want to consider learning more about. Thanks Renee Tse for the kind words. If you read it, leave a comment on the post! From Twitter to #TIFF, @casiestewart shares the the secrets to her social media success: http://t.co/s45xPvoONq — FASHION Magazine (@FashionCanada) August 23, 2013 Below is their kind intro. Click to read the interview! While social media may be just a hobby for some of us, Casie Stewart’s life is all about digital platforms. As the social media director of Community Agency (a circle of artsy and techy people) and a dedicated blogger since 2005, it’s pretty accurate to say social media has taken over Stewart’s life. From documenting her every movement on her blog to conversing with her 15,000+ ‘Tweeters’, she has built relationships across the world via social media. But out of every social media platform she’s on, Twitter is by far her favourite. Thanks to Twitter, Stewart’s living a whirlwind life she never dreamed possible. She’s partnered with companies like Virgin America, Ted Baker London, Thomas Sabo and Telus (just to name a few) and is currently the host of Coral TV, a platform for ladies who are interested in everything about the internet. Whether you’re looking for opinions on fashion and technology or…

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Professional Tennis 2013: Venus & Serena

I had no idea who was playing in the first round today when my Rogers Cup tickets arrived from National Bank.I though a Monday night match with my man would be a nice way to finnish off a great long weekend. I’ve never been to this tennis match because I’ve been so hardcore Telus for ages. I still love Telus. It’s crazy how sporting events are branded. Brands everywhere, everywhere a brand, brand. I really liked the Xerox 360 camera booth (got a poster and flipbook) and I won a magazine from the Rogers Zone, the National Bank booth with Andrew Richards Design furniture was a nice place to relax. I saw several charging stations and had free parking with the tickets. There is a shuttle from parking to front door and it’s on until August 11th. Overal fun time and so cool to see IRL, actually. Turns out I picked a great night to come to a match… Two awesome players (and sisters woot!), Venus and Serena Williams played doubles in an exhibition w/ Monica Seles and Eugenie Bouchard. Not bad for my first ever professional tennis match. There was a great atmosphere and I enjoyed myself a lot! I’ve even looked into getting tennis lessons myself now. All I need is a good racquet and some tennis balls and I’m good to go. I’ve learned more about us, especially myself, in this tennis match! It’s certainly ignited a flame I didn’t know I had. It’s funny cause we can hear them talking/laughing in this exhibition game. #Williams #sisters #tennis… http://t.co/C1FbwWuccz – CASIE STEWART (@casiestewart) August 6, 2013 Wearing new pants I got at Ted Baker in NY. Had a great dinner of sushi, roast beef, vegetables, and fried chicken in the Buick Canada premium lounge. Sat in the…

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I made the BOSSOME List w/ @SaulColt & @ChrisBrogan!

I got a nice little surprise the other day when I received an email from Clarity that I had made their Independence Day Bossome List. Out of their archive of 14,000+ experts, I was chosen to be featured! This post is a selection of 10 Clarity Experts they feel are a miss between BOSS and AWESOME. It’s an honor to be featured in this group as both Chris Brogan and Saul Colt are people in the world of social media I look to for inspiration. Clarity is a marketplace for business advice. They make it easy for you to find, schedule and pay for expert advice over the phone to grow your business. I’m a verified expert in branding, social media, and marketing. You can call me anytime! View my profile on Clarity here and book a call today. Check out my little blurb below and read the full July 4th Bossome list here. Clarity’s Bossome List – Casie Stewart Top reasons to call her… Public Relations Social Media Social Entrepreneurship Why we like her… Adventure capitalist Casie Stewart has documented her adventures across the globe at her blog, casiestewart.com. Currently working as Director of Social Media at Community, Casie has worked as brand ambassador with companies like Ted Baker London, Thomas Sabo, HTC, Canon and Telus. And she has impeccable funky fashion sense. Which is bossome. Talk to Casie Stewart on Clarity

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Casie February 7, 2013 LIFE

Are you switching to Blackberry now?

Yesterday my friends at Telus hosted a Google+ Hangout at the Toronto HQ to learn about Blackberry Z10. I tuned in over lunch to see my bestie Keri Blog. I heard her ask a questions while I was working and snapped this photo. Then I text it to her. Then I saw her check her phone. That is what we call META. After work I went to Telus HQ to pick up my very own Blackberry Z10. The building is really neat. You should creep on by if you are in the hood or going to the ACC. I took this 360 stereographic standing inside a silo type sales centre. These types of shots take practice but they are some of my favs. Along with a Blackberry z10 Telus SPONSORED A GIANT PANDA IN MY NAME. Can you believe it? I’m a parent. I’m a Mommy blogger! I named Ai for Love. 我爱你。Wǒ ài nǐ (I love you). We both like bamboo, roaming, and black & white fashion. I’ve been given two months service to really give the Blackberry z10 a fair go. My iPhone will still be primary device but you know me, I like to test out new things. I have high hopes for Blackberry as I am from Waterloo Region and I remember RIM growing up. In 1999, RIM introduced the BlackBerry 850 pager, I was in high school (I had a pager in 1997). I remember the endless “RIM job’ jokes in college, university, and still now (they never really got old! haha). RIM/Blackberry did so much for the area I grew up in and I would really love to see them succeed. I’m not gonna call it a comeback until I’ve had my hands all over it to form an honest opinion. Last week I hanging with the lovely…

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