CASIE STEWART
THIS IS MY LIFE • BLOG EST. 2005
LIFE

4 Companies Offering Great Customer Service

4 Companies Offering Great Customer Service

One of the things I really love about Telus is their commitment to customer service. They feel great customer service starts from the ground up and they’ve made a commitment to telling Canadians they need to Expect More from their telcom providers. Today I’m sharing a couple other great customer experience stories from other companies putting customers first. Little Burgundy – Broken Boots Near the end of summer I purchased a killer pair of boots designed by Jeffrey Campbell from littleburgundyshoes.com. I’ve been wearing them regularly but recently the cool cut-out heels broke.   I didn’t want get stuck on the phone ringing customer service so I sent a tweet with some photos to @LittleBurgundy and they replied within about 30 minutes. It took about 5 min to fin d a new pair of booth in store and the return was easy. I really love when a company is socially connect and able to help their customers over Twitter.  Nice work guys! Now I will check out the sales and probably buy more. 🙂 @LittleBurgundy hi guys, @JCshoes I ordered <2 mo ago broke this week. Both of them! Can you help!? ?? pic.twitter.com/eiXtpAEHnK — CASiE STEWART (@casiestewart) October 21, 2015 Go Daddy – Server Upgrade I’ve been with GoDaddy for my website hosting since switching over to WordPress from Blogger.com years ago. I’ve had nothing but great customer service from their team. I’ve had them renew my domain (until 2022!) help with a hacking situation (on the 1st day of TIFF!) and more recently with a server upgrade. GoDaddy recently changed their hosting and the plan I was on no longer had analytics. As a blogger and online business owner, the stats are important to me. I had considered switching to another host when their help team offered to look into my situation. Instead…

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LIFE

Cottage Life | Video + Wood, Boats, Dock, A Fall Beard

Cottage Life | Video + Wood, Boats, Dock, A Fall Beard

[youtube id=”uEihYSAjbKA”] This weekend we did a few big jobs involved with closing up the cottage. On thanksgiving morning we took the big boat out of the water (which involved me driving the truck with big trailer attached). Add that to my skills! Once the boat was away we stacked HEAPS of wood. Skills include driving truck w/ massive trailer. pic.twitter.com/WauYIFPu1j — CASiE STEWART (@casiestewart) October 12, 2015 Was pretty exhausted after so Sean and I took a break and I did a festive thanksgiving take on the ‘flower beard’ we did in Calgary this summer. So cute. We stacked HEAPS of wood. It’s was big job but the weather was nice, worked up quite a sweat. Last task of the day was taking out the other small boat and the dock. We put on wetsuits and went for it. I think we were both surprised we did it by ourselves (and my strength!). Sean is strong, my muscles are not as good for heavy lifting. Over the winter I’m planning to work on my editing skills so I can make more + better videos. I would love if you subscribe! Kowing you’re subscribed motivates me to work harder and produce more entertaining things for you. I’ve also signed up for Skillshare, if you use this link you can sign up for a free month. I figure this year I should learn some new skills/perfect old ones instead of just sitting on the couch or Netflix & chilling. 😛

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Fashion

Fashion | Converse Holiday Preview 2015

Fashion | Converse Holiday Preview 2015

Last week I went to the media preview for Converse 2015 Holiday. I’ve been wearing these kicks my entire life. Mum reminded me the other day that I had them as a wee little kiddo. I’ve gone through heaps of pairs over the years and love how they change slightly, yet remain the same. This year Converse released the Converse Chuck Taylor Chuck II. The new Chuck II is nearly identical to its predecessor, with advances in construction and technology, including Nike’s Lunarlon cushioning. They’re more comfortable! This neon colour is limited edition FYI. A photo posted by StephenThomasM (@stephenthomasm) on Sep 29, 2015 at 6:27pm PDT “[The Chuck II] continues to reflect the spirit of the Chuck Taylor and what it’s meant all these years. It still has all of the most recognizable exterior attributes of the Chuck — that’s important to the consumer. We’re just addressing the new needs of the consumer while staying true to this iconic sneaker,” said David Allen, GM and VP of Converse North America. There’s two new styles from the Holiday 2015 Collection I’m majorly crushing on. First, these rubber Chuck Taylor high tops. I can see myself wearing these all winter, summer, spring, and fall. They’re waterproof and have a sleek zipper down the back. Get on my feet you guys!  ???? Second is not released in Canada yet but they will be soon.  I’m not supposed to say anything about the collab just yet but I found this tweet on Twitter and won’t go into detail and just leave it here… You can see why I love them! Give your feet the warmth they deserve this Winter with the exclusive #Converse Woolrich pic.twitter.com/0psx3J2mSU — Foot Locker EU (@FootLockerEU) October 2, 2015 MAJOR SWOON BABY! ✌️??? CASIE

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LIFE

This is My Life | There’s Harmony in Autumn, and A Luster in it’s Sky

This is My Life | There’s Harmony in Autumn, and A Luster in it’s Sky

That’s a wrap on summer! Had a nice relaxing weekend at the cottage. Still a few weeks before we close the place up. The leaves have just started changing. It’s beautiful. Yesterday Sean and I heard this crazy loud noise when we were out for  drive. It was Ontario Watercross Racing – snowmobile racing on water.  I didn’t know this was a thing! They have to keep going at pretty fast speed to stay on top of the water. Saw  few go down and get pulled up from the bottom of the lake. The course includes going around a couple buoys then sliding back to the sand. It’s super fast. We watched a few runs and victory laps on the grass before heading home. They’re REALLLLLLY loud. (Sorry this is showing up so small!) Picked up a few of these little guys . I love this time of year! I know I say that about every season but they each have their charm, they really do. Been thinking a fair bit about halloween and what costumes I want to go with this year. Had a nice sunset cruise in the boat last night. Perfect way to close out summer at the cottage. Have a pretty crazy adventure planned for next weekend at the cottage. A brand is sending two private planes to take some friends and I  and flying around Muskoka and to Port Carling. I’m excited. Will share more about that later. There is a harmony in autumn, and a luster in its sky, which through the summer is not heard or seen, as if it could not be, as if it had not been! Percy Bysshe Shelley Here’s to a great week! ?✌️ CASIE

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LIFE

This is My Life | Why Does Monday Suck Though?

This is My Life | Why Does Monday Suck Though?

‘Mondays are fine, you hate your job’ Years ago I worked as a tech recruiter in the financial district. We had a team meeting each morning at 8am. Thus meaning I would leave the house each day at 7:30am, dressed in a business type suit, with my briefcase style bag, Lenovo Thinkpad computer (it was 2008), and head down to Bay Street.  Around the 1-year mark on a Monday just before lunch, my boss pulled me into his office and said ‘Case, what’s wrong, you don’t seem your happy self?’ It was true. I wasn’t feeling it.  I didn’t want to do this job anymore.  I thought about quitting but I didn’t have much money and being lay off and getting two weeks would be much better. So, I toughed it out and kept going in for those early mornings. At this point, since my boss brought it up, I came out and said ‘I don’t wanna work here anymore’. He told me he knew and it was ok. we talked it out and I cleaned out my desk after lunch. They gave me 2 weeks pay and I never looked back. If you have going into work on Monday morning, BE THE CHANGE. Do something about it. There are heaps of new jobs in new industries being created each and every single day. or, if you’re not ready to leave your job, spend the weekend working on your hobby so you’ve got something exciting to think about. Work to make THAT your job. I work pretty much every single day, often less on weekends but sometimes more! Doing something I love means it doesn’t always feel like work. I mean sometimes I don’t feel like it but most the time I do. We only live once so don’t spent weeks, months, years doing…

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LIFE

Travel | Working From the Cottage Today 

Travel | Working From the Cottage Today 

Hello, hello? What’s that sound? Waves crashing in the background! Stayed a little longer at the cottage this weekend and am working from this little spot after spending 2 hours on emails + editing in the hammock. It’s a rough life! Biebs just released the video for What Do You Mean and I’ve been playing this tune over and over. I’ve always been a fan of his! Back in my days at MuchMusic & MTV he performed at the MMVAs and I was SO close. Once I got to meet in him NYC. Here’s to a great week my friends. SUMMER IS NOT OVER. This week is gonna be mega hot, get your togs on an hit the beach! ☀️? CASIE

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